Frequently Asked Questions - Water and Sewer
As a new or existing customer, you may find the information about opening a new water or wastewater account listed below helpful to acquaint you with our services.- Who to call to request new service?
- What do I need to do to start new service?
- How can I make payments?
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Q: Who to call to request new service?
A:Water and Sewer (City of Rialto) at (909) 820-2546
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Q: What do I need to do to start new service?
A:To establish new service you may complete an application over the phone with one of our representatives, or you could mail the application, with payment, to the following:
City of Rialto/ Attn: Utility Billing/New Service
150 South Palm Avenue/Rialto, CA 92376
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Q: How can I make payments?
A:Payment can be made via any of the following:
- Cash at the counter
- By check at the counter, in the night drop-box, or by mail
- Credit card (Visa or Mastercard only - no fee) at the counter, or by telephone
- Debit card (with Visa or Mastercard logo only - no fee) at the counter, or by telephone
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Last Updated: 10/20/2004